Shipping Policy
Shipping Policy
Thank you for shopping with us! We strive to provide you with an excellent shopping experience, including timely and reliable shipping. Please review our shipping policy below:
1. Shipping Methods & Rates We offer various shipping options to accommodate your needs. The available shipping methods and their associated rates will be displayed at checkout based on your location.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Shipping rates are calculated based on the weight of your order and your shipping address. Please note that shipping times may vary depending on the carrier and your location.
2. Processing Time All orders are processed within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the following business day.
Please note that during peak seasons (e.g., holidays), processing times may be longer than usual. We appreciate your patience!
3. Shipping Locations We are based in the United States and offer worldwide shipping. If your location is outside of our standard shipping zones, please contact us to discuss alternative shipping arrangements.
4. Order Tracking Once your order has shipped, you will receive a tracking number via email so you can track your order’s journey. Please allow 24-48 hours for tracking information to update.
5. Shipping Delays While we do our best to ensure timely deliveries, we cannot be held responsible for delays caused by the shipping carrier, weather conditions, or other factors beyond our control. In case of any shipping delays, we will notify you promptly.
6. Incorrect Shipping Information Please double-check the shipping address provided at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If you notice an error after placing your order, please contact us immediately to correct the issue.
7. Free Shipping We offer free standard shipping on all orders within the United States. This promotion does not apply to expedited or express shipping methods.
8. International Shipping For international orders, please be aware that you may be responsible for customs fees, duties, and taxes depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost.
9. Lost or Stolen Packages If your package is lost or stolen, please contact the carrier directly. We are not responsible for any lost or stolen items once the package has been confirmed as delivered by the carrier.
10. Returns & Exchanges For details on our return and exchange policy, please visit our [Returns & Exchanges Page].
11. Non-Refundable Policy for Digital Products
Due to the nature of digital products, all sales are final, and we do not offer refunds, returns, or exchanges once the product has been delivered.
- Immediate Access: Once your digital product is made available for download or access, it is considered delivered, and the transaction is complete.
- Customer Responsibility: Before making a purchase, please ensure that the product you are buying meets your needs. If you have any questions or need assistance before purchasing, feel free to contact us.
Contact Us If you have any questions about shipping or need assistance with an order, feel free to reach out to us at purefreedomdigital@gmail.com